Powering homes. Fixing screens.

Delivery Policy

Chimvic Global accepts delivery enquiries from customers across Nigeria. Delivery availability depends on the product and destination. We’ll confirm whether we can deliver to your area before your order is finalised.

Delivery fees: We’ll tell you the delivery fee before you confirm your order. Fees may vary by destination, package size, weight, and special handling needs.

Processing and estimated delivery: For eligible nearby deliveries, delivery may be available within 1 hour after Chimvic confirms the item and delivery location. This estimate is subject to product availability and local delivery conditions. For other locations across Nigeria, we’ll confirm the delivery estimate with you before you place your order. Delays may occur because of courier availability, weather, road conditions, or other factors.

Large or delicate items: TVs, screens, solar panels, batteries, and other bulky or fragile products may need special delivery arrangements or extra charges. We’ll confirm these with you before you place your order.

Delivery details: Please provide an accurate address and phone number, and make sure someone is available to receive the order. If delivery cannot be completed, we’ll contact you to arrange the next step. Any redelivery fee will be discussed with you first.

Checking your order: Please check the package and product when it arrives. If something is missing or damaged, contact Chimvic Global as soon as possible with your order details and photos, if available, so we can look into it.

For delivery questions, contact Chimvic Global on WhatsApp: +234 814 313 2204 or +234 707 623 4500.

Repair Terms

Contact Chimvic Global with your TV brand, model, screen size, fault and location. We’ll confirm whether service is available in your area and explain how to arrange an inspection or handover.

We’ll assess the TV and provide a repair estimate, including any parts and labour, before starting repair work. Any diagnosis or inspection fee will be disclosed before you proceed: Diagnosis is free..

Screen replacement depends on the exact TV model and screen availability. Chimvic Global will confirm the part, price and expected timing with you before you approve the work.

Repair warranty: Two weeks (14 days) from the final check and handover after repair, covering the same fault and the repair work carried out.. We’ll explain any applicable exclusions before work begins. These terms do not limit consumer rights under applicable law.

Returns & Exchanges

If you want to return or exchange an item, contact Chimvic Global with your order details and reason for the request. We’ll explain the next steps and confirm the return method before you send an item back.

Chimvic Global does not offer voluntary returns for change of mind. This does not limit any return rights that apply under Nigerian law. If you believe a return right applies, contact us promptly before sending the item back so we can explain the next steps.

If an item is faulty, unsafe, defective, or not what you ordered, contact Chimvic Global so we can assess the issue and arrange an applicable remedy, which may include repair, replacement, or refund under consumer protection law. This policy does not remove any rights you have under Nigerian law.

For returns or repair questions, message us on WhatsApp: +234 814 313 2204 or +234 707 623 4500.

Privacy Policy

Last updated: 4 October 2026

Chimvic Global respects your privacy. This notice explains how we use personal information when you enquire about products, delivery, TV repairs, screen replacement or solar products through this website.

Information we collect: The enquiry form asks for your name, phone or WhatsApp number, enquiry type, location and the details you choose to provide.

How the enquiry form works: When you submit the form, your browser opens WhatsApp with your enquiry details filled in. You choose whether to send the message. If you send it, WhatsApp processes the message under its own privacy terms.

How we use information: We use your information to respond to your enquiry, check product or repair availability, arrange requested delivery or service, and keep records of enquiries and transactions. We do not use enquiry details for marketing unless you agree.

Who we share it with: We may share only the information needed with delivery providers, repair technicians or suppliers when necessary to handle your request. We do not sell your personal information.

Storage and security: Chimvic Global manages customer enquiries through WhatsApp and takes reasonable steps to protect the information in its care. We keep messages and related customer records only as long as needed to handle enquiries and orders, maintain necessary business records, or meet legal obligations, then delete them when no longer needed. WhatsApp may process or store messages under its own privacy terms and settings.

Your choices and rights: You may ask to access or correct your personal information, or request deletion or object to certain uses, subject to applicable law. Contact Chimvic Global using either WhatsApp number below. You may also raise a data protection concern with the Nigeria Data Protection Commission.

Contact: WhatsApp +234 814 313 2204 or +234 707 623 4500.